Tacit Knowledge began as a San Francisco-based company of three in 2002. It was founded on the belief that despite an industry-trend towards software development as a commodity, commitment to craft was the differentiator.

Tacit Knowledge is software as craft.

The desire at that time was to prove this truism to the marketplace by solving the toughest technology problems we could find, and it was the network-effect of these early successes that provided the basis for creating an international digital consultancy specializing in commerce.


How We Build Software

We believe and adhere to four key principles in developing software for our clients.

We assess the quality of the delivery at every step. This approach stems from Deming’s work in Lean Manufacturing that statistically disproved the effectiveness of limiting testing to the final phase of any product development.

This is why Tacit Knowledge code integrates systems early, is self-testing, and the driver behind the testing frameworks that we developed and employ for all kinds of testing.



No More Bottlenecks and Wait Points

Peak Ready Performance is a proprietary in-depth approach Tacit Knowledge has developed for site performance analysis and remediation that results in resilient and durable ecommerce applications.

Find out how we can improve your sites reliability and performance.


Our Partners


Hybris is a leading eCommerce framework established in Europe and quickly making inroads in the U.S and Asia Pacific.

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Integrating TK’s proven methods with Google’s Cloud Platform provides solutions that are not only powerful, but also flexible enough for unique needs and deployment environments.

Our partnership with Salesforce (formerly Demandware) became official in 2012 and is intended to better support our clients interested in eCommerce software as a service.

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Our partnership with Oracle evolved from two Oracle acquisitions: ATG and Endeca.

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Fastly helps TK redefine what’s possible online. Fastly speeds up websites and mobile apps by pushing content closer to users, providing improved and secure experiences around the globe.

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Since 2008, Tacit’s expertise in AEM’s core underlying technologies (such as JCR and OCGI) has enabled us to innovate.

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New Relic traces automatically & maps transactions across tiers and services to visualize relationships between them.

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Fluid, creates engaging customer experiences that drive conversion, satisfaction and brand loyalty.

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Annex Cloud delivers fully integrated Customer Loyalty, Referral Marketing, and User Generated Content solutions. They work individually or as a unified platform to build genuine loyalty, generate more qualified customers, and deliver impactful content.
The Amplience platform signals the end of today’s content production and publishing bottlenecks, accelerating processes and transforming assets into reusable, highly engaging digital content that can be delivered consistently across every customer segment, channel and locale.
Clustrix is a big data solution that scales a company’s existing relational database across hundreds of nodes.

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As a content management system, e-Spirit is often leveraged for eCommerce.

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