Our thoughts on digital trends, innovation and software delivery best practices including business analysis, engineering, quality assurance, devops and adaptive project management in the ecommerce space
Tis the week after Christmas and all through the land, merchants have loads of returns on their hands. That’s especially true for online retailers, and as eCommerce sales continue to soar so do return volumes—posing a major challenge for merchants.
Many of the world’s largest retailers have recently announced plans to launch same-day or next-day shipping programs for online shoppers – services which typically require pricey investments in facilities, fulfillment staff, customer service and most of all, contracts with expensive carriers that continuously raise their rates.
Singles’ Day – the annual Chinese shopping fest that takes place annually on 11/11 for people to celebrate being single – just broke the record for the world’s largest retail event ever. If you haven’t been paying attention in past years, it’s definitely time to start.
These days, it comes as no surprise when your mom – or grandma – shoots you a text message laden with pictures, emojis and gifs. Most of us have come to think of our smartphones as an inseparable part of ourselves that we would be lost without.
It wasn't very long ago that Black Friday was seen as the high holy day for consumer spending. Today, however, the lines are blurred and consumer and retailer obsession with holiday shopping has brought us to a point where we don't even know when Black Friday starts or ends anymore?