The idea of this post is to describe the findings after implementing a POC in the new automation framework: Carina.
Read More
Brands and retailers: are you ready for Progressive Web Applications (PWA)?
Minia Oseguera
September 14, 2020
Article provides a history of mobile technology, discusses why Progressive Web Application (PWA) is ideally placed to meet customer expectations.
Read More
SAP Hybris 6.3
operator@tacitknowledge.com
June 21, 2020
Following the release of the SAP Hybris 6.3, the latest version of the leading commerce platform, we’ve had time to evaluate some of the key benefits for both B2C and B2B companies. Here’s what we think!
Read More
What Retailers Need to Consider Before Developing a Mobile App.
operator@tacitknowledge.com
June 20, 2020
These days, it comes as no surprise when your mom – or grandma – shoots you a text message laden with...
Read More
Singles’ Day 11.11 Just Raked in $25B and Deserves Your Attention
operator@tacitknowledge.com
February 6, 2020
Singles’ Day – the annual Chinese shopping fest that takes place annually on 11/11 for people to celebrate being single – just broke the...
Read More
How Important Really Is Shipping Speed?
operator@tacitknowledge.com
February 6, 2020
Many of the world’s largest retailers have recently announced plans to launch same-day or next-day shipping programs for online shoppers – services which...
Read More
How to Have a Happy Holiday Returns Season – and Keep the Goodwill Going Year-Round
operator@tacitknowledge.com
February 6, 2020
Tis the week after Christmas and all through the land, merchants have loads of returns on their hands. That’s especially true for...
Read More
Retail in Alternate Realities
operator@tacitknowledge.com
February 22, 2019
In retail and Ecommerce, we’re seeing an increase in the adoption of AR & VR technologies. We look at how these technologies are being used and, more importantly, if they are effective in improving the customer experience.
Read More
Ecommerce Fraud 2017 Trends & Predictions
operator@tacitknowledge.com
February 20, 2019
We’ve taken a look at some general themes and trends in fraud prevention across Ecommerce. Here are our tips to ensure that your business is adequately prepared against the risk of fraud.
Read More
SAP Hybris 6.7
operator@tacitknowledge.com
February 6, 2019
With the latest version of Hybris being released last month, we have summarised the key features and improvements of this release that we think can reduce the customer pain points we see day in day out on our projects.
Read More
Auto-documenting Robot Framework Scripts
operator@tacitknowledge.com
January 22, 2019
We understand the need to deliver comprehensive documentation to clients around our test automation processes and scripts. Here’s some advice on how to...
Read More
Avoid Object Recognition Frameworks in your Test Case Automation
operator@tacitknowledge.com
January 22, 2019
We review the use Object Recognition technology in the QA toolkit: is there a danger that we can rely too heavily on...
Read More
Room to Breathe: 7 Steps to Better Burndown & Velocity
operator@tacitknowledge.com
January 22, 2019
The ability to embrace change and look for continuous improvement underpins a successful agile project. Using our extensive delivery experience, we’ve...
Read More
Everything Is Your Fault: Tough Love For Building Awesome Stakeholder Relationships
operator@tacitknowledge.com
January 22, 2019
We take a look at how to move past the ‘blame game’ and build stakeholder relationships based on a foundation of trust, and a focus on resolving issues and moving forward.
Read More
A Step Guide to Initiating a PIM Project
operator@tacitknowledge.com
January 22, 2019
PIM is power in the world of eCommerce, and yet so many PIM projects do not deliver the benefit that businesses...
Read More
Scrum vs Kanban
operator@tacitknowledge.com
January 22, 2019
A comparison of two of the more popular Agile methodologies: how are they the same? How are they different? And, what can we take away from both of these techniques to help maximize the delivery of our teams?
Read More
Controlling Devices Over the Internet of Things
operator@tacitknowledge.com
January 22, 2019
Everyone’s talking about it! A practical step-by-step guide on how to connect to and send commands to turn on or off a LED via a web application.
Read More
Controlling Devices Over the Internet of Things
operator@tacitknowledge.com
January 22, 2019
Part 2 of our step-by-step practical guide on how you get get the Internet of Things working for you. Here, we explain how to connect an LED to an IoT instance on the internet and control it from there.
Read More
The Key to a Great Online Shopping Experience? Getting Personal with your Customer
operator@tacitknowledge.com
January 22, 2019
When a shopper visits a brick-and-mortar store, sales associates can engage in personal conversations to determine their needs and recommend products to...
Read More
Instagram: The New-Age Magazine Catalogue?
operator@tacitknowledge.com
January 22, 2019
In a world where online shopping is as familiar and easy as tying your shoes every morning, it’s inevitable that consumer habits have quickly evolved.
Read More
Don’t Focus Online or Offline This Holiday Season: Think Omni-Channel
operator@tacitknowledge.com
January 22, 2019
The debate over retail’s future is once again at the forefront this peak season as former holiday heavyweights like RadioShack struggle while...
Read More
Feeling Peaky?
operator@tacitknowledge.com
January 22, 2019
As we reflect on this year’s Black Friday Ecommerce trends, we’ve taken a look at our own Business Operations services and analyzed how well we supported our customers over peak trading times.
Read More
Are Holiday Shoppers Starting to Take Advice from Big Bird?
operator@tacitknowledge.com
January 22, 2019
Lining up at the mall at 2 a.m. for the best deals of the year on Black Friday has been an essential...
Read More
What Happened to Black Friday?
operator@tacitknowledge.com
January 22, 2019
It wasn't very long ago that Black Friday was seen as the high holy day for consumer spending. Today, however, the lines are...
Read More
3 Things to Consider When Building a B2B Platform
operator@tacitknowledge.com
January 22, 2019
Over the past few years, focus has been growing around the convergence of digital experiences between business-to-business (B2B) commerce sites and...
Read More
Future Commerce – Modernizing the Content Layer
operator@tacitknowledge.com
January 20, 2019
Join industry leaders and peers at our informative breakfast discussion focused on 'Future Commerce - Modernizing the Content Layer'.
Read More
B2B eCommerce Digital Transformation: Why is Adoption Taking Longer Than Predicted?
operator@tacitknowledge.com
January 20, 2019
Many B2B businesses continue to remain behind the curve in Ecommerce and Digital adoption. Why is B2B commerce such a complex area to get right and how can we accelerate adoption?
Read More
Artificial Intelligence (AI) Changing Online Retail: What’s Next?
operator@tacitknowledge.com
January 20, 2019
We all know the saying: April showers bring May flowers. Well, as we prepare for the May flowers to blossom, we realize that it rains innovation every month (not just April) in the e-commerce industry. As customer expectations change as quickly as the weather does, retailers must continue...
Read More
Solstice Sunglasses
operator@tacitknowledge.com
January 22, 2018
Solstice turned to Tacit Knowledge for a short-term strategic consulting engagement to help put it back on track after suffering declining sales. The company soon realized that Newgistics’ ncommerce platform, with ongoing support from Tacit Knowledge, was exactly the solution it was seeking.
Read More