How Important Really Is Shipping Speed?

Many of the world’s largest retailers have recently announced plans to launch same-day or next-day shipping programs for online shoppers – services which typically require pricey investments in facilities, fulfillment staff, customer service and most of all, contracts with expensive carriers that continuously raise their rates.

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What Happened to Black Friday?

It wasn't very long ago that Black Friday was seen as the high holy day for consumer spending. Today, however, the lines are blurred and consumer and retailer obsession with holiday shopping has brought us to a point where we don't even know when Black Friday starts or ends anymore?

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