This retailer of luxury, designer and sport performance sunglasses with more than 105 store locations throughout the U.S. set aggressive goals for growing its Ecommerce business. But its previous site presented multiple challenges, and the company suffered through low conversion rates and declining sales.
The company chose ncommerce to support this growth because of its innovative end-user experience, pre-integration with leading technologies, fast implementation time and cost-effectiveness.
ncommerce offers retailers like Solstice the ability to quickly deploy technology from the most trusted and innovative companies in a stable, modern and infinitely scalable platform from one vendor, and with one contract. Through carefully curated partnerships and artful integration of leading technologies including SAP Hybris, Google Cloud Platform, CyberSource, Sailthru and Fastly, ncommerce can be implemented in nearly half the time and at 30 percent less than the cost of a typical eCommerce platform deployment that requires custom integrations.
“The total package that Newgistics provides is second-to-none when you consider that you’re getting the highest-caliber technologies along with world-class support from the company’s digital team, Tacit Knowledge,” said Jan Michel, SVP of Solstice.
“We need a solution that will grow and scale with our aggressive goals, without burdening us by requiring constant management and upkeep, and that’s exactly what Newgistics delivers. With ncommerce, we get the best technology without any of the technical hassle so we can focus on growing our business.”
Solstice strives to offer the same level of service to both online and in-store customers looking for luxury, designer and sport sunglasses. The company selected the ncommerce platform to help meet its digital objectives to emulate the unique in-store experience online.
“Managing an eCommerce site with the features and functionality that shoppers expect has become very complex and expensive for retailers,” said James Bullock, General Manager & SVP, Tacit Knowledge. “But it doesn’t have to be this way. Retailers should be able to focus on their customers, not their technology – and that’s what we’re helping them do with ncommerce. Working with Solstice, we’ll be able to help them quickly implement a sophisticated site that will be easy for them to manage and will scale with their growth.”