Everything Is Your Fault: Tough Love For Building Awesome Stakeholder Relationships
As project leaders, we’re pretty accustomed to everything being our fault. Sure, we plan meticulously, communicate furiously, and keep everything moving with a watchful eye. No matter how well we do these things, we will always have stakeholders from time to time that test our resilience with their temperaments.
Even when following the most rigorous practices, there will always be elements out of our control. I’m going to admit something horrible about myself: I love being right. While I try to mask this in my professional life, there has been many a time where my internal thoughts lead to the “told you so” song.
So what do you do when you have stakeholders expressing their dissatisfaction, even when we sincerely believe we did the right thing? Here’s one of the toughest lessons I had to learn as a project leader: Everything is your fault.