In retail and Ecommerce, we’re seeing an increase in the adoption of AR & VR technologies. We look at how these technologies are being used and, more importantly, if they are effective in improving the customer experience....
Read More
When a shopper visits a brick-and-mortar store, sales associates can engage in personal conversations to determine their needs and recommend products to consider: a totally personal, unique experience for each customer....
Read More
In a world where online shopping is as familiar and easy as tying your shoes every morning, it’s inevitable that consumer habits have quickly evolved....
Read More
The debate over retail’s future is once again at the forefront this peak season as former holiday heavyweights like RadioShack struggle while shoppers turn online to Amazon and others. But people who are asking if the future of retail will be online or off are focusing on the wrong question....
Read More
Lining up at the mall at 2 a.m. for the best deals of the year on Black Friday has been an essential part of a typical consumer’s Thanksgiving weekend for decades. And more recently, shoppers have been going online to catch the best bargains on Cyber Monday....
Read More
It wasn't very long ago that Black Friday was seen as the high holy day for consumer spending. Today, however, the lines are blurred and consumer and retailer obsession with holiday shopping has brought us to a point where we don't even know when Black Friday starts or ends anymore?...
Read More
Over the past few years, focus has been growing around the convergence of digital experiences between business-to-business (B2B) commerce sites and their direct to consumer equivalents (B2C, or business-to-consumer). All users are human beings at the end of the day....
Read More
Many B2B businesses continue to remain behind the curve in Ecommerce and Digital adoption. Why is B2B commerce such a complex area to get right and how can we accelerate adoption?...
Read More
We all know the saying: April showers bring May flowers. Well, as we prepare for the May flowers to blossom, we realize that it rains innovation every month (not just April) in the e-commerce industry. As customer expectations change as quickly as the weather does, retailers must continue...
Read More
