WHAT WE DO

Tacit Knowledge builds, integrates, and supports enterprise software for global brands. Tacit’s primary focus is Digital Commerce and we’ve won multiple awards for our work in this area. Our international experience extends to implementations within mobile commerce, social commerce and high-scale. Our world-class track record derives from specialization in key technologies and fielding teams with deep domain expertise. We also offer consulting services around product selection, creative and UX design, Agile coaching, system stabilization and performance tuning. And lastly, we offer 24/7 “follow the sun” application support, world class monitoring and alerting, and incident management.

In May 2021, we joined forces with Grid Dynamics (Nasdaq:GDYN), a digital-native technology services provider that accelerates growth and bolsters competitive advantage for Fortune 1000 companies. Read our press release.

WHAT WE DO OUR WORK

We are problem solvers. Since we were founded in 2002, we’ve never encountered a problem that we didn’t overcome. We listen hard to our customers and leverage our collective experience to deliver optimal results across a broad spectrum of business and technology challenges. Our ethos is to earn trust, build long-lasting partnerships and help our clients grow their business. We focus on creating value for our clients by helping them consistently satisfy and delight shoppers across all channels and devices. From enterprise software development and integration to peak optimization and support, we address the entire ecosystem of each client’s digital commerce property to help brands outpace the competition.

WHY US

Razer and Tacit Knowledge teams were able to deliver a leading-edge technology change for Razer that will be the foundation for future customer experience and engagement across all channels in the future. This platform will be an enabler for Razer to consistently make business change going forward.

Razer & Tacit Knowledge Successfully Deliver the Next-Gen eCommerce Platform – Full Video

Tacit Knowledge is known as a “safe pair of hands” for delivery of enterprise-scale commerce projects, having worked across all the major commerce platforms since 2002. We operate across retail in both B2C and B2B, both medium to large global brands and retailers who require enterprise-scale systems. Our approach to development and site operations mirrors Silicon Valley technology companies such as Google and Facebook. We don’t just give quality lip service. Our software is self-testing, enabling isolation and remediation defects early when they are cheap to fix. In 2009 we formed a strategic partnership with SAP Commerce (formerly Hybris) and have gone on to become the most experienced and well thought of SAP Customer Experience (CX) focused consulting practices in the world. We have delivered over 100 SAP CX projects for more than 30 customers.

SAP Gold certified. 100% SAP Commerce project success