E-Commerce

We Know E-Commerce like the Back of Our Hand

There's more to growing an online brand than building a website. We should know. We understand this business backwards and forwards from the very big to the very small.

Having built custom online solutions for some of the biggest retailers in the business—The Body Shop and Sephora, to name a couple—we know how to build and scale large online shopping systems. On the other hand, we also have the pragmatism of working with a lot of start-ups and have helped many a nascent business to successfully take their first steps into online retail.

Whether you want us to create a new solution or improve one you already have, we know what needs to be done, beginning to end.

We understand how to evolve a brick-and-mortar retailer into a brand with an online channel: the steps, the fulfillment issues, how you compete in that space, and the tools you need to track success. We grasp budgets, revenue channels, and where it makes sense to invest. And we get inventory—multiple fulfillers, hard-allocated items, safety stocks, inventory lockouts, on-consignments, and the like.

We're good at troubleshooting, too—no matter how basic or complex the problem. If your current store is too costly to maintain, we can fix it. If weird errors are happening, we'll solve them. If you're losing customers and orders and aren't sure why, we'll figure it out. And if stats show conversion rates are elusive, they won't be when we're done.

We know how to tap the latest technologies, like ATG and Endeca, to deliver elegant and functional solutions that are extensible and simple—not some kind of monstrosity that's hard and costly to maintain.